afterpay
WHAT IS AFTERPAY?
Afterpay is a payment service that allows Australian, New Zealand and United Kingdom customers to make purchases now and pay for them in four payments made every 2 weeks.
HOW DOES AFTERPAY WORK?
GLOW NOW Select 'Afterpay’ as your payment method during checkout.
COMPLETE YOUR CHECKOUT Enter your details with Afterpay and you’re done!
PAY LATER Pay over 4 payments, every 2 weeks, enjoy your purchase right away.
Topics
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AUSTRALIA
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Who can use AfterPay?+–
Afterpay is only available to customers who are 18 years or over, live in Australia and must have an Australian debit card or credit card.
Late fees and additional eligibility criteria apply.
Please refer to Afterpay for full Terms & Conditions.
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What if I can’t pay an Afterpay installment?+–
If you fail to make a payment, Afterpay will charge you late payment fees. For more details on Afterpay charges, please see Terms and conditions.
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NEW ZEALAND
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Who can use AfterPay?+–
Afterpay is only available to customers who are 18 years or over, live in New Zealand and must have a New Zealand debit card or credit card.
Late fees and additional eligibility criteria apply.
Please refer to Afterpay for full Terms & Conditions
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What if I can’t pay an Afterpay installment?+–
If you fail to make a payment, Afterpay will charge you late payment fees. For more details on Afterpay charges, please see Terms and conditions.
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UNITED KINGDOM
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Who can use AfterPay/Clearpay?+–
For our UK customers you will see the Afterpay logo at checkout, not Clearpay. Please select Afterpay as your payment option and continue with your order where you will be directed to sign into your Clearpay account.
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What if I can’t pay an Afterpay installment?+–
If you fail to make a payment, Afterpay/Clearpay will charge you additional late fees.
For more details on additional charges please see Terms and conditions.
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OTHER FAQS
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Can I use Afterpay if I’m an international customer?+–
Afterpay is only available to Australian, New Zealand, US, Canadian and United Kingdom customers at this time. Customers with international billing addresses outside of these countries will not be able to use Afterpay.
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How does the payment schedule work?+–
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay/Clearpay account. You can log in to your Afterpay/Clearpay account to view your payment schedule and make a payment before the due date if you choose to do so.
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How do I return or exchange an item purchased using Afterpay?+–
All orders are still subject to our regular returns policy which you can read Click here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
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What products are not eligible for purchase using Afterpay?+–
Afterpay is not available on purchases of gift cards or subscriptions. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
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What if I have a problem with my Afterpay payments or account?+–
Please contact Afterpay (AU, US, CA, NZ) or Clearpay (UK) directly regarding payment installments or Afterpay/Clearpay account issues.
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